PANDA BOXING — TERMS & CONDITIONS

At Panda Boxing, your safety and enjoyment come first. Our mission is to provide a welcoming, respectful, and uplifting space for everyone. By visiting our gym or participating in our classes, you agree to the policies below.

1) Code of Conduct

• Zero tolerance: Any violent, indecent, discriminatory, or disrespectful behavior toward staff or clients results in immediate membership revocation and loss of access, no exceptions.
• Respect the space: Follow staff instructions, maintain gym etiquette, and treat equipment and facilities with care.

2) Check-In & Facilities

• Mandatory check-in: Upon arrival, provide your name at reception to be checked into your class.
• Change rooms only: Please use the dressing rooms to change; changing in common areas is not permitted.
• Footwear: Clean indoor training shoes are required. Do not bring wet, snowcovered, or dirty footwear into training areas.
• Lockers: Lockers are day-use only. Empty your locker at the end of each session.

3) Purchases & Expiries

• All sales final: Class packs, Open Gym passes, and Private Training sessions are non-refundable and non-transferable.
• Standard expiry: Unless otherwise stated, purchases expire 12 months from the purchase date.
• First-time class: Non-refundable and non-transferable; expires 30 days from purchase.

4) Registration (Booking) Policy

• Book online: Reserve your spot via Panda Boxing’s Mindbody page starting one (1) day before the scheduled class.
• Walk-ins: If spots remain, you may show up 15 minutes before class; check-in remains mandatory at reception.
• Capacity & equipment: The boxing classes are limited to 16 boxers. Each boxer must have their own bag; sharing is not permitted. Entry is not allowed without a valid booking when a class is full.

• Late cancel window: You may cancel up to four (4) hours before class start time without penalty.
• Late cancel: Cancellations made within 4 hours of class start are considered late cancels.
• No-show: Failure to attend without canceling is a no-show.
• Fees & credits:
  • – Unlimited memberships: $20 fee for no-show; $17 fee for late cancel.
  • – Class packs / limited memberships: Late cancels and no-shows result in the loss of one class credit.
• Lateness:
  • – At class start time, your spot may be released to a waitlisted guest.
  • – If you arrive after class has started, you may be denied entry for safety reasons (e.g., missed warm-up increases injury risk). Entry after start time is at staff discretion.

6) Communications & Notifications

• Stay informed: Please enable newsletter emails in the Mindbody app to receive updates on events, reservations, schedule changes, and promotions.